Helpdesk

Encountering problems with our products or software?

Our expert Helpdesk team is here to assist you with troubleshooting, technical support, and guidance to keep your tinting operations running smoothly. Whether you need help with a dispenser, mixer, or software, we’re just a call or email away.

Our engineers are ready to assist you. Contact us via email, phone, or the contact form—we’re happy to help. Our Helpdesk is available Monday to Friday, 7:00am – 5:30pm CT.

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Documentation & Downloads

With Fluid Management, you’re never alone. We offer a wide range of essential product downloads to keep you informed and prepared. Whether you need the latest user manuals, spare parts guides, or other important documents, we’ve got you covered. These resources are available in various languages to make sure you always have the support you need.

Select your product and explore the latest documentation.

Spare Parts

Business Continuity You Can Count On

At Fluid Management, we understand that every minute counts when you’re facing a breakdown. That’s why we keep all critical spare parts in stock, ensuring that you’re up and running in no time.

Ordering

For spare parts orders, reach out to your designated agent/service partner in your area by email. If there’s no local Fluid Management representative, simply filling out our Spare Parts Form and email to fusorderentry@idexcorp.com or fax to (847) 537-5530.

Order your spare parts by e-mail directly with the designated agent/service partner in your area. In areas where there is no Fluid Management representative, you can order your spare parts by filling out our Spare Parts Form and email to fusorderentry@idexcorp.com or fax to (847) 537-5530.

Download Spare Parts Form

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FM Service

Boost equipment performance and longevity with FM Service all-in-one maintenance and support solutions.

Training Academy

Empower your technicians with hands-on training and certification through the Fluid Management Training Academy.